Amazon Jobs Kolkata
The ideal Ecommerce Listing Executive plays an integral role in meticulously managing our diverse product catalogs across multiple sales channels. Responsibilities encompass diligently coordinating accurate and consistent posting of item details while strategizing optimum presentations to captivate consumers. Collaborating closely with inventory specialists ensures availability matches compelling listings, streamlining transactions seamlessly. Whether optimizing databases or troubleshooting anomalies, the well-organized multitasker thrives promoting products prominently through picturesque portraits certain to entice targeted shoppers into dedicated devotees. Amazon Jobs Kolkata
Amazon Responsibilities:
- Product Listing and Management:
- Create and manage product listings on various e-commerce platforms (Amazon, Flipkart, Myntra, and others).
- Ensure that product details, images, pricing, and descriptions are accurate and updated regularly.
- Monitor and manage product inventory levels, ensuring stock is updated across platforms.
Order Management:
- Oversee daily orders and ensure they are processed efficiently.
- Coordinate with warehouses and logistics partners to ensure timely delivery.
- Handle order cancellations, returns, and exchanges as per company policies.
Platform Management & Optimization:
- Regularly analyze product performance and sales data on different e-commerce platforms to identify trends and areas for improvement.
- Implement promotional campaigns, discounts, and offers to drive sales.
- Work on improving the search ranking of product listings through SEO optimization strategies.
Quick Commerce Knowledge:
- Use your basic knowledge of quick commerce platforms like Blinkit, Zepto, etc., to enhance the company’s presence on these platforms.
- Monitor and analyze competitors’ activity on quick commerce platforms to stay updated with trends and market changes.
- Assist in the listing and promotion of products for quicker delivery on these platforms.
- Customer Service & Support:
- Provide timely and efficient customer support through various channels (email, chat, etc.).
- Address customer queries regarding products, shipping, returns, and refunds.
- Resolve customer issues related to their orders in a professional and efficient manner.
- Market Research & Reporting:
- Conduct market research to understand customer preferences, competitor pricing, and product demand.
- Prepare regular reports on sales performance, inventory levels, and order fulfillment.
- Collaboration with Cross-Functional Teams:
- Collaborate with the marketing team to create and execute e-commerce promotional strategies.
- Work closely with the logistics and warehouse teams to ensure smooth order fulfillment and timely delivery.
Platform Compliance:
- Ensure adherence to e-commerce platform guidelines and policies, including product categorization, pricing, and promotions.
- Stay updated with any changes in platform policies and ensure compliance.
Skills & Qualifications:
- Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field.
- Proven experience (1-2 years) in e-commerce operations or management.
- Basic knowledge of quick commerce platforms such as Blinkit, Zepto, or similar.
- Familiarity with e-commerce platforms like Amazon, Flipkart, Shopify, etc.
- Strong communication and customer service skills.
- Ability to analyze sales data and optimize listings for better performance.
- Proficient in MS Office, especially Excel; experience with e-commerce tools and platforms is a plus.
- Strong attention to detail, organizational skills, and time management.
Desired Attributes:
- A proactive approach with the ability to solve problems and handle customer inquiries effectively.
- Ability to work independently and in a team environment.
- Strong analytical skills to assess e-commerce metrics and improve sales.
- Ability to adapt quickly to changes in a fast-paced e-commerce environment.
Benefits:
- Opportunity to work with a fast-growing company in the e-commerce space.
- Professional growth and development opportunities.
A proactive e-commerce executive is what we are searching for. Managing product listings, descriptions, photos, and prices on e-commerce sites (Amazon, Flipkart, Shopify, Meesho, and Myntra, among others) will be the ideal candidate’s responsibility.
