IIFL Finance Jobs Mumbai
We seeking a dynamic and results-driven sales manager in growth value-added services to join our sales management team. The ideal candidate should be tasked with selling more services and the product itself, from warranty products for motor cars, insurance coverage on a rental car in case of an accident when returning your leased vehicle for another one at lease end point buyback protection options at end of lease terms Until now detailing for Auto Cruiser owners However the product should always smell good, look better than ever before, and performance parts equally if not more importantly The post calls for exceptional communications facilities, a customer-orientated orientation and a capacity to close deals effectively, IIFL Finance Jobs Mumbai
IIFL Responsibilities’
- Lead and mentor the sales team in effectively selling value-added services such as warranty, insurance, buyback, and detailing, ensuring team members are well-equipped to engage customers.
- Develop and implement training programs to enhance the team’s knowledge, sales techniques, and customer engagement skills related to value-added services.
- Monitor and analyze sales performance, providing data-driven insights and coaching to improve individual and team results.
- Handle escalations and complex customer concerns regarding value-added services, ensuring high customer satisfaction and issue resolution.
- Generate and present reports on sales performance, hub performance, and customer feedback, identifying trends and areas for improvement.
- Set sales targets and performance benchmarks, track progress, and motivate the team to exceed goals.
IIFL Requirements’
- Proven experience in sales, preferably in automotive, insurance, or a related industry.
- Strong negotiation and persuasion skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, target-driven environment.
- A high level of professionalism and customer service orientation.
Qualification
1+ years of sales experience in the sales, automobile, or related industry.
Experience in training, coaching, and mentoring sales team members.
Ability to conduct workshops, sales training sessions, and one-on-one coaching to improve team performance
Fluency in English, Hindi and Kannada (for Bangalore) is required to communicate effectively with customers and the sales team.
